Certain aspects very good ,the managing of PAYE and salary is very excellent as was VAT organisation of what I owed , the move to Xero was easy but previously using my old system with a definite company contact I was told if my monthly expenses were good - these were sent in every month - since xero I don’t know if what I’m doing is correct and I don’t know how to manipulate the system to calculate my monthly expenses - consequently this has meant apart from taking photo’s of receipts I am still working in the way I used to creating a spread sheet from my receipts and mileage – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 6/10 – How easy were we to deal with?
• 7/10 – How satisfied were you with the quality of the service we provided?
• 6/10 – How likely is it that you would recommend us to a friend or colleague?