I have always had a good response to my questions and a good relationship with all the staff l have been in touch with over many years. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Very polite and professional, nothing was too much trouble. Very approachable – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I am very happy with our accountancy services. Rose is lovely to deal with, and we always enjoy our annual visits from Wayne – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 8/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Very efficient – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent service and very helpful when dealing with HMRC. Many thanks – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

very happy – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

We have had several recent queries along with Year End accounts all of which R S Partnership have assist in with their usual helpful and professional service. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Really happy with everything provided. Cannot fault a single thing and have already recommended to a friend who also seems very happy, as well as recommending to others too. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Very professional – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very professional – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Good all round accountancy – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Reliable and efficient – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I was satisfied with the work done and the price charged But my observation is that there was a lack of response to emails which I found frustrating a consequently the low score on Question 1 – How would you describe our performance overall?

• 5/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent, and use of technology and turnaround times really good. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Innovative, efficient and professional – How would you describe our performance overall?

• 4/10 – How well did we communicate with you?
• 7/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very friendly and efficient. – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Over the last few months we have been very happy with the work and responsiveness of Chris Drinkwater – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Once again excellent service and advice from David – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I am extremely satisfied with the service I have received. I have found that they have always provided a prompt and professional service. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very efficient and personable service. Friendly and knowledgeable staff. Very speedy response to any query both by email and telephone. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Friendly and efficient – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Perfect – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Attentive to detail. Questions answered without delay. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

perfect – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent. I would like once again to thank Rajni for his expert advice and guidance throughout the year, he has been such an important part of making my business work. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent. RSP have not only helped me become much more efficient with my accounts, they have saved me a lot of money. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I am very pleased with your service. My wife & I deal with Raj who we are always able to contact. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

An efficient service. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent service provision, prompt responses, accurate administration, with Rajni always keeping on top of the account – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

We are very impressed with David's and your services. Quick response and supportive team. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent! – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Always been on hand to answer any advise I need. Always polite and helpful staff when I telephone the office. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

First Class – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very Friendly & well establish Accountant very helpful to all our quires @ all times. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very helpful and informative, happy with the response times and the support to send my first year accounts. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good and efficient – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Brilliant service, thank you – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

very easy to contact and always answered my questions easily. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Straightforward in answering my queries and helpful in explaining aspects of the annual unaudited account. – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good even though it is a small job that you do us. Thank you – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Helpful, friendly,polite,and always offering help when needed – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

A very good service. Advice and queries have always been responded to within a very reasonable timescale, with offers to meet should further explanations be needed in a relaxed and friendly atmosphere. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?