My comments are based on Rajni Shah, he’s been doing my Accounts for the last 8 years. He’s professional, friendly and explains everything. I like dealing with him. He’s a major asset to your firm. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?