Very good, have had a long standing relationship with your company for a number of years. Never any problems. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?