Mostly good, and Justine is great, but I find the portal hard to understand, especially the summary of what tax to pay when. It would be so helpful it it could be clearly stated, in an email, you need to pay this much on this date. – How would you describe our performance overall?
- 8/10 – How well did we communicate with you?
- 10/10 – How easy were we to deal with?
- 10/10 – How satisfied were you with the quality of the service we provided?
- 10/10 – How likely is it that you would recommend us to a friend or colleague?
Mel Henson – 05 Feb 22 – Add public reply