Very satisfied with the service that you have provided over the pass few years. Also, the first point of contact on the phone, has always been friendly. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?