You proactively look at my accounts and make recommendations to save me money. Moving me onto Xero has also saved me lots of time. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?