I have always found Rajni to be very helpful. If I have any queries he answers very quickly and always gets back to me. Pauline is always cheerful on the telephone. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?