RS Partnership reviews and feedback - independently hosted by CustomerSure

very good – How would you describe our performance overall?

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Peter Stansfield – 20 Apr 15 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Sara Jill Stichbury – 27 Mar 15 – Add public reply

Thorough and accurate – How would you describe our performance overall?

10/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Tony Savage – 19 Mar 15 – Add public reply

Consistent and reliable – How would you describe our performance overall?

9/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Rob STICHBURY – 19 Mar 15 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Lee Harper – 16 Feb 15 – Add public reply

Very good – How would you describe our performance overall?

8/10 – How well did we communicate with you?
8/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Chris Hutt – 12 Feb 15 – Add public reply

great – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Mark Massetti – 10 Feb 15 – Add public reply

Initially we were pleased with your advice and help, after suffering from an incompetent accountant. Over the years you have guided us well ! – How would you describe our performance overall?

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?

Graham Saw – 10 Feb 15 – Add public reply

Recently I have felt that the level of communication and support between yourselves and our business has not been as good as it has been in the past. – How would you describe our performance overall?

3/10 – How well did we communicate with you?
8/10 – How easy were we to deal with?
1/10 – How satisfied were you with the quality of the service we provided?

Caroline Shelford – 10 Feb 15 – Add public reply

Your performance overall is very good and professional. You answer any of our questions efficiently when we email you. Your also very friendly and approachable. – How would you describe our performance overall?

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

robert west – 10 Feb 15 – Add public reply

fast and professional – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

simon pilbeam – 10 Feb 15 – Add public reply

excellent – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

John Beer – 10 Feb 15 – Add public reply

very good – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?

Chris Beedel – 10 Feb 15 – Add public reply

Easy to communicate and professional – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

tony berk – 09 Feb 15 – Add public reply

Good – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Dave – 09 Feb 15 – Add public reply

Excellent ... So far – How would you describe our performance overall?

10/10 – How well did we communicate with you?
8/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

As above – 09 Feb 15 – Add public reply

Slow to respond, but much quicker than in previous years and to be fair it's usually me that is late delivering everything to yourselves! – How would you describe our performance overall?

7/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?

Bob Barton – 05 Jan 15 – Add public reply

Very Good – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Clarkson Renovations – 05 Jan 15 – Add public reply

Satisfactory – How would you describe our performance overall?

8/10 – How well did we communicate with you?
7/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?

C. Barrie Tonkin – 11 Dec 14 – Add public reply

excellent! – How would you describe our performance overall?

9/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

danny field – 11 Dec 14 – Add public reply

perfect – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

MIchel – 26 Nov 14 – Add public reply

Excellent and all staff were friendly and helpful on the phone too. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

martin brown – 24 Nov 14 – Add public reply

Very professional, helpful and knowledgeable. We have always had speedy answers to our questions and have made tax savings on several occasions. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

David Rayner – 18 Nov 14 – Add public reply

Very helpful and easy to talk to – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Mark Stannard – 18 Nov 14 – Add public reply

Very good – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Jeff Frankling – 18 Nov 14 – Add public reply

excellent – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Ian Shires – 18 Nov 14 – Add public reply

Really efficient – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

AMY PATTISON – 18 Nov 14 – Add public reply

Great, exactly what I needed – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Eddy Blyth – 18 Nov 14 – Add public reply

Friendly and efficient – How would you describe our performance overall?

8/10 – How well did we communicate with you?
8/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Paul Buckler – 17 Nov 14 – Add public reply

Very good – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Nick Matthews – 31 Oct 14 – Add public reply

Usually very prompt I was dissapointed that I was not reminded that we needed to do a nil return and were fined for being late .I would have thought that as you registered the company for me that it would have been in your system when return was due. – How would you describe our performance overall?

5/10 – How well did we communicate with you?
5/10 – How easy were we to deal with?
6/10 – How satisfied were you with the quality of the service we provided?

Graham Ottaway – 25 Oct 14 – Add public reply

Very helpful, friendly and informative at all times of the process. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Jonathan Parker – 24 Oct 14 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

David Bennett – 24 Oct 14 – Add public reply

Excellent and a very smooth/supportive experience all round. – How would you describe our performance overall?

Timothy France – 10 Sep 14 – Add public reply

Not one occasion when a question or query has not been followed up. To me personally, you have achieved your "Mission Statement". – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

geoffrey david atkinson – 08 Aug 14 – Add public reply

Very efficient, helpful and knowledgable. Admin through to accountants – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?

Duncan Stronach – 06 Aug 14 – Add public reply

Helpful – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Vince Ciuffa – 05 Aug 14 – Add public reply

I have always found Rajni to be very helpful. If I have any queries he answers very quickly and always gets back to me. Pauline is always cheerful on the telephone. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Fiona Read – 05 Aug 14 – Add public reply

Very attentive – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Vic Queen – 05 Aug 14 – Add public reply

Very pleased and would recommend – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Gary Henderson – 18 Jul 14 – Add public reply

Friendly and communicative always help to explain when queries are raised. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Jenny perry – 10 Jun 14 – Add public reply

Words elude me. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Michael Kind – 10 Jun 14 – Add public reply

Good – How would you describe our performance overall?

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?

Andy Monk – 10 Jun 14 – Add public reply

Very professional and knowledgable. I get answers to questions quickly and explanations are clear. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

David Rayner – 10 Jun 14 – Add public reply

Good, I'd give a 9 but your fee would need to be a lot cheaper (I dont give 10's) – How would you describe our performance overall?

8/10 – How well did we communicate with you?
8/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?

kevin daines – 21 May 14 – Add public reply

Very professional business, friendly and helpful too. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Lauren Farnsworth – 19 May 14 – Add public reply

Very professional performance and have also provided excellent guidence during a recent company re-structuring. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Jonthan Parker – 28 Apr 14 – Add public reply

Telephone contact very good. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?

Steve Morrall – 24 Apr 14 – Add public reply

From the accounting side all seems well. My books are done in good time and any issues resolved efficiently. The PAYE tends to irritate. Too often no wage slips in time for pay day prompting a phone call. Its only a phone call away but it takes me away from earning money so that I can afford your services. – How would you describe our performance overall?

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