While I am in the £200 pm bracket. I am aware of a majority of small businesses who pay less than half and are still responsible for the day to day accounting and pay 1/2 of the cost for end of year submissions. I am aware that as my business is summer centric and my cashflow has dried up, I am in arrears by 1 month and the communication on how that affects my monthly communications is not clear. I'm guessing the lack of any communication or response to my previous enquiries on moving my financial year, how I include expenses, is due to that missed payment. So that means that that support being paid for will resume the moment my payments are in action? But at the moment, apart from owing for 2023 submissions, I am in the dark to the benefit for the difference in £980 to £2280 generally in the monthly accounting support or benefit. (And haven't had any other support from the first date of the monthly payments from September). also I hadtoworkwith HMRCdue to the wrong codes sent. I'm not particularly enthralled at present. – How would you describe our performance overall?

• 3/10 – How well did we communicate with you?
• 5/10 – How easy were we to deal with?
• 4/10 – How satisfied were you with the quality of the service we provided?
• 2/10 – How likely is it that you would recommend us to a friend or colleague?

As we are only a small company you don't need to do much for us, but always get the job done without any problems. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Fantastic performance, always kept informed and always receive reminders. Keep up the good work. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

I love that I can always speak to someone - lovely Daisy who answers the phone is so positive and helpful, and requests are always dealt with speedily and correctly! – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

handle all accounting & tax needs very well – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

We have had a successful collaboration with RS Partnership for over 10 years, and we highly satisfied with the professional/quality of your services and advice. – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

First Class – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Helpful, courteous and professional – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Efficient, prompt – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 7/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 7/10 – How likely is it that you would recommend us to a friend or colleague?

Very efficient. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 8/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very happy with the support I receive from RS Partnership. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Great response times, and pro-active communication too. – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

A great service – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 8/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

so far so good but i only had short contact with you. i know though that Dene was happy with you. – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Alway received an informative and professional service for the past 15 years. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Your company has done my accounts & my wife's for a number of years. We used to deal with Raj until this year. We've had no problems getting the draft tax return & the return going in well on time. So very happy with your performance. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very efficient – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

getting better now Chris communicates more quickly – How would you describe our performance overall?

• 8/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 8/10 – How likely is it that you would recommend us to a friend or colleague?

Great service all around and a very friendly company to deal with! – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent service by RS Partnership, from Emma who has such a good telephone manner to David who always has the answers to taxing problems. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

very very good – How would you describe our performance overall?

• 7/10 – How well did we communicate with you?
• 8/10 – How easy were we to deal with?
• 8/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Carefully considered and efficient – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Smooth and easy – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

fast efficent service – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

listening, clear descriptions and support, caring. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Always professional and everything dealt with in a timely manner. – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Chris and Pauline are both invaluable assets to my business. Even my most trivial and "stupid" questions are answered promptly and with the greatest of professionalism and care. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

The entire team at RS go above & beyond in their help advise & professionalism What more can I say other Thankyou – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very professional service and efficient. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Pretty good – How would you describe our performance overall?

• 5/10 – How well did we communicate with you?
• 4/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Fantastic – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very personal and professional. Excellent performance so far. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent - very happy – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 8/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

great – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent - no trouble at all – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very personable service from all of the team. Particularly value David's knowledge and ability to react when needed, plus his time when he is able to afford it to us. – How would you describe our performance overall?

• 9/10 – How well did we communicate with you?
• 9/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

• 6/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

Excellent – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?

Very good. Always reliable. – How would you describe our performance overall?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 9/10 – How satisfied were you with the quality of the service we provided?
• 9/10 – How likely is it that you would recommend us to a friend or colleague?

• 10/10 – How well did we communicate with you?
• 10/10 – How easy were we to deal with?
• 10/10 – How satisfied were you with the quality of the service we provided?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?