RS Partnership reviews and feedback - independently hosted by CustomerSure

Very helpful and resolved a processing problem with great effect. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Extremely friendly, efficient and knowledgeable Accountants, I would highly recommend RS Partnership to anyone! – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

D Austen – 12 Mar 21 – Add public reply

Always helpful and very efficient. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nick Stevens – 09 Mar 21 – Add public reply

Really happy with overall service. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ania Gibbs – 09 Mar 21 – Add public reply

Very proffesional service all round. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Keith ROBERTSON – 08 Mar 21 – Add public reply

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tim France – 08 Mar 21 – Add public reply

9/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ben Babcock – 07 Mar 21 – Add public reply

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Martin dempsey – 06 Mar 21 – Add public reply

good fast efficient service – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Simon Pilbeam – 06 Mar 21 – Add public reply

As always very professional and easy to talk to. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Bob Tompkins – 06 Mar 21 – Add public reply

Excellent - all the monthly/annual stuff has run seamlessly and any ad-hoc questions I have are dealt with very promptly. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Steve Woodward – 06 Mar 21 – Add public reply

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

ricky gibbs – 06 Mar 21 – Add public reply

Fantastic – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Gary White – 06 Mar 21 – Add public reply

You do what it says on the tin – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Laurence Brown – 05 Mar 21 – Add public reply

9/10 – How well did we communicate with you?
8/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

SManzouri – 05 Mar 21 – Add public reply

friendly and most importantly, stress free – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dr C Alam – 05 Mar 21 – Add public reply

My comments are based on Rajni Shah, he’s been doing my Accounts for the last 8 years. He’s professional, friendly and explains everything. I like dealing with him. He’s a major asset to your firm. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Shabani – 05 Mar 21 – Add public reply

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tracey – 05 Mar 21 – Add public reply

All staff are fully knowledgable of their industry and we are dealt with expertise and professionalism – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carl Valente – 05 Mar 21 – Add public reply

professional , knowledgeable about current laws and easy to contact – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John Beer – 05 Mar 21 – Add public reply

Has declined over the last few years, before and during lockdown. Communication particularly has been poor and even simple queries take a lot of chasing to answer – How would you describe our performance overall?

4/10 – How well did we communicate with you?
6/10 – How easy were we to deal with?
6/10 – How satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Louise Gardner – 05 Mar 21 – Add public reply

The response used to be very good, sadly it has declined and is now poor with a massive amount of room for improvement. Currently there is no reason for us to stay with you and we are actively seeking new accountants. – How would you describe our performance overall?

2/10 – How well did we communicate with you?
4/10 – How easy were we to deal with?
1/10 – How satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

David Gardner – 05 Mar 21 – Add public reply

Very professional. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

D Johnson-Stockwell – 05 Mar 21 – Add public reply

Always professional and very helpful. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

L Field – 05 Mar 21 – Add public reply

Very pleased – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

TIMOTHY SAXON – 24 Feb 21 – Add public reply

Very good, 'personal' service. Clear, helpful, speedy responses given to queries. Description given of where to find details when additional information requested. Thank you. – How would you describe our performance overall?