RS Partnership reviews and feedback - independently hosted by CustomerSure

Very professional – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Graham Ottaway – 06 Dec 18 – Add public reply

Very professional – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Graham Ottaway – 06 Dec 18 – Add public reply

Very good – How would you describe our performance overall?

8/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Clive Godsave – 06 Dec 18 – Add public reply

Good all round accountancy – How would you describe our performance overall?

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Jennifer Perry – 06 Dec 18 – Add public reply

Reliable and efficient – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sara – 06 Dec 18 – Add public reply

I was satisfied with the work done and the price charged But my observation is that there was a lack of response to emails which I found frustrating a consequently the low score on Question 1 – How would you describe our performance overall?

5/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Nuala Shepley – 06 Dec 18 – Add public reply

Excellent, and use of technology and turnaround times really good. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rob – 06 Dec 18 – Add public reply

Innovative, efficient and professional – How would you describe our performance overall?

4/10 – How well did we communicate with you?
7/10 – How easy were we to deal with?
8/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mel Henson – 08 Nov 18 – Add public reply

Very friendly and efficient. – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Valerie Blackwell – 08 Nov 18 – Add public reply

Over the last few months we have been very happy with the work and responsiveness of Chris Drinkwater – How would you describe our performance overall?

8/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

ricky gibbs – 08 Nov 18 – Add public reply

Once again excellent service and advice from David – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Barrie Tonkin – 08 Nov 18 – Add public reply

I am extremely satisfied with the service I have received. I have found that they have always provided a prompt and professional service. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Clifford Collis – 08 Nov 18 – Add public reply

Very efficient and personable service. Friendly and knowledgeable staff. Very speedy response to any query both by email and telephone. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

E. Rayner – 13 Oct 18 – Add public reply

Friendly and efficient – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Steve – 09 Oct 18 – Add public reply

Perfect – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ralf Hallensleben – 09 Oct 18 – Add public reply

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Suveen Kapoor – 09 Sep 18 – Add public reply

Attentive to detail. Questions answered without delay. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Vic Queen – 07 Sep 18 – Add public reply

perfect – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mark Stannard – 07 Sep 18 – Add public reply

Excellent. I would like once again to thank Rajni for his expert advice and guidance throughout the year, he has been such an important part of making my business work. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Adrian Ward – 07 Sep 18 – Add public reply

Excellent. RSP have not only helped me become much more efficient with my accounts, they have saved me a lot of money. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Debbie Glinnan – 07 Sep 18 – Add public reply

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Graham Campbell – 07 Sep 18 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

David Bennett – 07 Sep 18 – Add public reply

I am very pleased with your service. My wife & I deal with Raj who we are always able to contact. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

stephen conley – 07 Sep 18 – Add public reply

An efficient service. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tim Fordham – 07 Sep 18 – Add public reply

Excellent service provision, prompt responses, accurate administration, with Rajni always keeping on top of the account – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Geoffrey Schoon – 31 Aug 18 – Add public reply

We are very impressed with David's and your services. Quick response and supportive team. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tim France – 20 Jul 18 – Add public reply

Excellent! – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dan Austen – 19 Jul 18 – Add public reply

Always been on hand to answer any advise I need. Always polite and helpful staff when I telephone the office. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Simon Eden – 19 Jul 18 – Add public reply

First Class – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Eddy Blyth – 06 Jun 18 – Add public reply

Very Friendly & well establish Accountant very helpful to all our quires @ all times. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Venus Parr – 05 Jun 18 – Add public reply

Very helpful and informative, happy with the response times and the support to send my first year accounts. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Adam Ginty – 23 Mar 18 – Add public reply

Excellent. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dan Austen – 19 Mar 18 – Add public reply

Very good and efficient – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Timothy Hopkins – 19 Mar 18 – Add public reply

Brilliant service, thank you – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nikki Neighbour – 16 Mar 18 – Add public reply

very easy to contact and always answered my questions easily. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jenny Perry – 16 Mar 18 – Add public reply

Straightforward in answering my queries and helpful in explaining aspects of the annual unaudited account. – How would you describe our performance overall?

9/10 – How well did we communicate with you?
9/10 – How easy were we to deal with?
9/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tony Savage – 16 Mar 18 – Add public reply

Very good even though it is a small job that you do us. Thank you – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jane – 23 Feb 18 – Add public reply

Helpful, friendly,polite,and always offering help when needed – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

michael maisey – 22 Feb 18 – Add public reply

A very good service. Advice and queries have always been responded to within a very reasonable timescale, with offers to meet should further explanations be needed in a relaxed and friendly atmosphere. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Geoffrey David Atkinson – 22 Feb 18 – Add public reply

very good service as usual – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Simon Pilbeam – 22 Feb 18 – Add public reply

friendly,supportive ,informative,reliable,competant – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Brad Strachan – 20 Feb 18 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mr P Manning – 19 Feb 18 – Add public reply

Good, but were slow to complete our end of year accounts, which caused us a bit of anxiety and was disappointing – How would you describe our performance overall?

7/10 – How well did we communicate with you?
7/10 – How easy were we to deal with?
7/10 – How satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Energise Electrical Ltd – 19 Feb 18 – Add public reply

EXCELLENT,MORE IMPORTANTLY, FRIENDLY! – How would you describe our performance overall?

9/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Chandan Alam – 17 Feb 18 – Add public reply

Great service. Quick to respond to emails and sorting problems. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Richard Emms – 05 Dec 17 – Add public reply

You proactively look at my accounts and make recommendations to save me money. Moving me onto Xero has also saved me lots of time. – How would you describe our performance overall?

10/10 – How well did we communicate with you?
10/10 – How easy were we to deal with?
10/10 – How satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Debbie Glinnan – 05 Dec 17 – Add public reply

Friendly, approachable and knowledgeable. Technologically more advanced than the majority of accountants. Unlike many we come across, not at all staid! – How would you describe our performance overall?